Auckland, New Zealand
Digital work should make your business easier to run.
We design, build and improve websites for businesses that need things done properly, without the usual agency runaround.
From new builds and conversion work to complex fixes, integrations and ongoing development, we take ownership of the problem and see it through.
Our approach
More than a team that builds websites.
Most businesses do not need another supplier to manage.
They need someone who can understand the problem, work out the right solution, communicate clearly and get it done.
That is how we approach digital work.
You bring us the problem. We absorb the complexity behind it.
Whether that means design, development, CRO, automation, analytics or a combination of all five, the goal is the same: solve the right problem properly and make your life easier in the process.
Core principles
The way agency work should work.
We own the problem.
You should not need to coordinate developers, designers, app vendors and hosting companies just to get one thing sorted.
If it sits within our world, we take responsibility for getting it to an outcome.
We move quickly.
Fast does not mean rushed.
It means quick acknowledgement, clear next steps and no disappearing into a black hole for three days while you wonder what is happening.
We think commercially.
A technically correct solution is not always the right business solution.
We look at what you are trying to achieve, what it is worth, what it will cost and whether there is a better way to solve it.
We reuse what we have learned.
We have solved a lot of digital problems before.
Every project adds to the systems, components, processes and knowledge we bring into the next one, so you are not paying us to rediscover the same answer from scratch.
We communicate like normal people.
No technical theatre. No vague project language. No making simple things sound complicated.
You will know what is happening, what we recommend and what happens next.
Services
What we actually do.
Websites
New websites, rebuilds and major site improvements designed around how your business actually works.
From initial structure and design through to development, tracking, launch and ongoing improvement.
Learn more02Development
Complex functionality, integrations, custom features, ecommerce work and the awkward problems that sit somewhere between platforms, plugins and business logic.
If it is technically messy, that is usually where we are most useful.
Learn more03Conversion optimisation
We find the places where your website is losing opportunities and improve them.
That might mean messaging, UX, checkout, landing pages, experiments, analytics or a combination of changes across the customer journey.
Learn more04Ongoing digital support
For businesses that need an experienced digital team available without building one internally.
We handle fixes, improvements, new features, optimisation and the day-to-day work required to keep things moving.
Learn moreOne point of contact
You should be able to send one message and know it is handled.
A lot of agency frustration comes from the client becoming the project manager.
You explain the issue to one person. They pass it to someone else. The developer has another question. Nobody knows who owns the next step. Then you follow up three days later.
We try very hard not to work like that.
Our job is to reduce the amount of digital work you need to think about.
That means understanding the problem properly, deciding who needs to be involved, getting the work moving and keeping you informed without requiring you to manage us.
Commercial thinking
Sometimes the right answer is not more work.
We are not interested in making every request bigger than it needs to be.
Sometimes the right answer is a rebuild. Sometimes it is five lines of code. Sometimes the thing you asked for is solving the wrong problem entirely.
We will tell you what we think, explain why and recommend the approach we would take if it were our business.
Process
Clear from the start.
Tell us what is going on.
You do not need to arrive with a perfect brief.
Send us the problem, idea or goal and we will help work out what needs to happen.
We work out the right approach.
We look at the technical requirements, commercial impact, risks and the simplest sensible way to solve it.
If the work needs scoping, you will know what is involved before we start.
We take ownership of delivery.
Design, development, QA, integrations, tracking and launch are coordinated through one team.
You stay informed without needing to chase the work.
We keep improving it.
Good digital work rarely ends at launch.
We use real behaviour, data and feedback to identify what should happen next.
Who we work with
Built for businesses that have outgrown “just a website.”
We work best with businesses where digital has become important enough that small decisions start having real consequences.
You might have an ecommerce store that needs constant improvement. A service business generating a meaningful portion of its leads online. An internal team that needs stronger development support. Or a website that has gradually become too complicated for generalist freelancers to manage comfortably.
The common thread is simple:
The website matters, and you want someone capable to take responsibility for it.
Experience
Experience should make the next problem easier.
A large part of what you are paying an experienced team for is pattern recognition.
Seeing a problem and knowing which questions matter. Knowing which fixes tend to create another problem six months later. Knowing when an off-the-shelf solution is enough and when custom development is worth it. Knowing when the request is not actually the problem.
That judgement is difficult to put in a project scope, but it is one of the most valuable things we bring to the work.
“I've been working with Donovan and Enderon for nearly 7 years and can honestly say they are one of the best development teams I've ever had the privilege of working with. Their WordPress and Shopify skills have enabled me to complete many web projects for my clients and their businesses are thriving. I couldn't recommend a more competent, professional and all round excellent development team!”
01 / 05·Swipe or tap
Got something that needs sorting?
You do not need to know exactly what the solution is. Tell us what is happening, what you are trying to achieve and where things are getting stuck. We will help you work out the rest.
